At Meetic our top priority is to provide a relaxed, secure and quality environment in which to meet people.
To ensure we do this we make the following five commitments to you;
Your membership fee enables us to employ over 100 customer service agents who are responsible for monitoring and controlling our sites. Part of their role is to identify and respond to any serious inappropriate behaviour by a member. If you experience any inappropriate behaviour from another member you can report this at any time by clicking on the link to "Let the moderation team know" which is available on all profiles or "Report abuse" in DatingDirect IM. Your comments are automatically transferred to the Customer Service team who will respond to your email as quickly as possible.
Our Meetic Customer Service team investigates every report of this kind and will take the relevant action if the behavior is deemed inappropriate. If deemed necessary they will totally remove the member from our site. We appreciate your feedback as it helps us to improve the quality of our service on a daily basis.
Meetic will never share any of your personal data with other members. Your email address and telephone number are strictly confidential and under no circumstances will we share this information with any other members on our site. You and you alone decide whether and when you want to share this information with another member.
We systematically check all personal ads, photos, and videos before putting them online on Meetic. Meetic has over 100 employees of more than 10 nationalities who moderate our site. Our moderators review all the information submitted by members before deciding if it is suitable to be published or whether it needs to be rejected. Moderators check photos twice before deciding whether to accept or reject them and they review all audio and visual content of videos before they can be uploaded. Our team also verifies whether the information given in a member's profile is consistent with the related photo, description or video. We reject any photos, personal ads, or videos which are improper, vulgar, or do not comply with our terms and conditions.
Meetic has a blacklist function which allows you to block contact from another member. This function prevents a blacklisted member from writing to you or inviting you to chat. Members can also activate the "unavailable mode" function, allowing them to browse profiles without triggering pop-up alerts.
Meetic will never create fake profiles to artificially increase the list of people you can meet. Meetic will also never employ hostesses or events services aimed to increase the number of contacts, messages and discussions on the site.